Sales Operations Administrator | BioNJ Talent Services

Sales Operations Administrator

Contact Information
Contact Name: 
Organization Name: 
Position Location: 
Basking Ridge, NJ
Company Profile: 

Ipsen US, comprised of Ipsen Biopharmaceuticals, Inc., and Ipsen Bioscience, Inc., is driven by a passion to improve the lives of patients. A search for innovative solutions to disabling conditions is at the heart of everything we do. We are inspired to find effective therapeutic options to treat diseases, relieve suffering, and bring value to the community.

Ipsen US and its research and development team are part of an innovation-driven international specialty pharmaceutical group (the Ipsen Group), with global headquarters in Paris and US headquarters in Basking Ridge, NJ (commercial/marketing), and Massachusetts (research and development). The global company markets more than 20 drugs and employs nearly 4,600 people around the world.
We aim to be among the top 10 pharmaceutical companies in the world in growth and profitability. We want to be respected above all for our strategic model, our success, and our commitment to patients.

Ipsen US thrives on teamwork and collaboration, and we encourage our employees to innovate.
A vital part of our company culture is our close tie with our corporate headquarters in Paris, a tie that provides our employees with a rich global perspective and a broadened awareness of international cultures and business practices.
Ipsen US encourages employees to share best practices. We reward team players, and we facilitate and foster collaboration within our staff. Every person on our staff is important to us, and their ideas and insights are critical to our success. We are driven by accountability to customers and patients, and we strive for operational excellence and innovation.

At Ipsen US, we focus our resources, investments, and energy on finding new therapeutic options for endocrine, neurologic, and oncologic diseases.

Job Description:

Job Description

Responsible for supporting all aspects of the Sales’ organization’s activities. Incumbent will engage in the development and implementation of tools and processes that will enable higher levels of sales productivity. Incumbent will also assist with project execution in order to improve the productivity of the entire Sales Organization. This role will be aligned to a specific Sales Operations, and a specific sales franchise, at the discretion of the Director. Incumbent will assist sales teams with operational tasks, such as data analysis, policy execution, and provide basic managerial support. The position will allow the development of ad hoc analyses to aid in the understanding of quotas, distributor, and/or sales rep performance as well as competitor impact. Additional responsibilities include identifying operational efficiencies, and improving processes.

• High level communication and interaction with field sales and home office personnel
• Field expense report review and audit
• Master calendar management of reporting and other key events
• Contract management and processing
• New hire communication inclusive of field reporting system set-up and creation of log-in credentials
• Executive and Field level sales reporting
• Incentive Compensation creation and tracking in partnership with Regional Directors
• Ordering and shipping of initial new hire training material
• Ensure communication and documentation of product training certification for credentialing process with Reptrax and/or Vendormate
• Manage alignments process for supporting sales franchise
• Incentive compensation and contest management
• Create and manage projects designed to make our field sales more efficient and effective
• Perform in-depth assessments of key/strategic accounts, in order to develop a deep understanding of the accounts’ decision-making and support network
• Support and track the sales process across sales teams to enable RBD teams to more easily progress through the sales and management process

Competencies required:
• Experience “managing up”
• High level of project management experience
• Sales analytics and reporting
• Ability to consolidate large volumes of information into executive summaries
• Ability to function independently, and as a team member
• Comfortable in small fast changing environment
• Ability to track and follow-through on multiple projects at the same time


Skills & Requirements

Knowledge/Skills/Abilities Required:
• Bachelor's degree in business, finance or related field
• 7 - 10 years' pharmaceuticals industry experience, sales operation and analytics experience a plus
• 2 – 3 year sales analytics, desired
• Pharmaceutical sales experience is desired, but not required
• Familiarity with Veeva and platforms
• Concur or other expense reporting systems experience helpful
• High level of organizational skills
• Strong MS Office – Specifically Word, Excel and Power Point skills

Communication & Interpersonal Skills:

• Strong verbal and written communication skills
• Ability to interact with a variety of communication styles
• Quantitative ability: capable of providing data and analytics to provide actionable insights desired
• Able to leverage technology to improve sales effectiveness
• Able to support RBD sales process improvements; able to proactively assist with the execution of projects in areas that improve sales productivity and boost growth
• Must be very detailed
• Well organized
• Strong interpersonal skills
• Comfortable presenting to a group
• Ability to teach, coach and train

• Some travel required

The statements contained herein reflect general details as necessary to describe the principles functions for this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance workload.
Ipsen Biopharmaceuticals, Inc. is an equal opportunity employer. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, national origin, age, gender, sexual orientation, sexual identity, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable federal, state or local law.
Ipsen Biopharmaceuticals, Inc. conducts background screening, reference checks, and drug testing as part of its pre-employment screening process. This description is not intended to be constructed as an exhaustive list of duties, responsibilities, or requirements for the position. This position may change or assume additional duties at any time. The employee may be requested to perform different or additional duties as assigned.

Additional Job or Internship Information
Position Type: 
Full time job