Client Services Manger I | BioNJ Talent Services

Client Services Manger I

Contact Information
Contact Name: 
Covance, Inc.
Organization Name: 
Covance, Inc.
Position Location: 
Indianapolis, IN, 46202, USA
Job Description:

**Job Overview**

+ Manage all aspects of quote development for assigned opportunities; adhering to agreed-upon BU-specific and enterprise-wide proposal and pricing processes

+ Manage opportunities autonomously, establishes clear timelines to meet client requirement, anticipates obstacles and provides solutions

+ Reviews SOW/and supporting billing data to ensure full understanding of client requirements

+ Works with Operations, Finance, Account Executives and others to compile proposal response

+ Ensures timely delivery of assigned proposals to clients

+ Performs data entry into SFDC, and others databases as appropriate (e.g. updates, proposal number requests and generating both regularly scheduled and impromptu reports) where applicable

**Education/Qualifications**

Bachelors degree in a scientific, business or related field (or equivalent work experience)

**Experience**

+ Minimum of 4 years direct CRO/pharma or other business-related experience preferred

+ Excellent customer service skills, attention to detail and ability to be persistent while maintaining tact

+ Demonstrated computer skills – requires excellent MS Office experience (specifically Excel, Word, Outlook)

+ Demonstrated ability to plan, multi-task and prioritize

+ Demonstrated ability to plan, multi-task and prioritize

+ Demonstrated teamwork, communication (written and verbal), and organizational skills

+ Proven ability to work independently

+ Knowledge of other software applications (i.e. SFDC) preferred

+ Ability to work to deadlines

+ Strong analytical skills

+ Ability to communicate appropriately and effectively with clients and Covance senior management

+ Positive attitude and sense of urgency

**Job Number** _2017-16203_

**Job Category** _Client Services_

**Position Type** _Full-Time_

Additional Job or Internship Information
Position Type: 
Full time job
Function: 
Other
Job Reference: 
covance2-16203